My Package Is Marked As Delivered But It's NOT Delivered:
We ask that you please wait the full shipping timeframe of the shipping option that you chose at time of purchase.
- Standard Shipping: 7 business days
- Expedited Shipping: 4 business days
- International Shipping: 15 business days
The full timeframe of your shipment is needed because some times there are instances out of our control, where the carrier may have shipping delays. There are other times that the carrier will scan the package as delivered, but they still have the package in their possession. From our experience, those packages usually show up days later, within the shipping timeframe, or typically 3 business days later.